eCommerce

Which is the best eCommerce Site Search engine for Magento?

Shane

April 1, 2023

Min read

The Evolution of KYC

KYC is a fundamental regulatory requirement aimed at preventing money laundering, fraud, and identity theft. Historically, KYC involved manual verification processes that required customers to submit physical documents, leading to delays and potential errors. The advent of digital KYC has transformed this space, enabling faster, more accurate, and seamless verification processes.

Image courtesy of Vlada Karpovich via Pexels

Vision and Approach

Neokred is at the forefront of this digital transformation, offering cutting-edge solutions that simplify and streamline KYC procedures. Their approach is rooted in leveraging advanced technologies such as artificial intelligence (AI), machine learning (ML), and blockchain to create a secure, efficient, and user-friendly KYC process.

“In a world older and more complete than ours they move finished and complete, gifted with extensions of the senses we have lost or never attained, living by voices we shall never hear.”

Key Features of Digital KYC Solution

AI-Driven Verification
Neokred uses sophisticated AI algorithms to verify customer identities in real-time. By analyzing patterns and detecting anomalies, AI ensures that only genuine documents are accepted, significantly reducing the risk of fraud.
Seamless User Experience
The platform is designed with the end-user in mind, offering an intuitive interface that guides customers through the verification process effortlessly. Users can upload documents, capture selfies, and complete verification steps from the comfort of their homes.
Blockchain Security
Blockchain technology enhances the security of KYC data by creating an immutable ledger that is resistant to tampering. This ensures that customer data is protected and can be audited with transparency.

Success Stories

Conclusion

Digital KYC solution represents a significant leap forward in the way businesses approach identity verification. By harnessing the power of AI, blockchain, and seamless integration, not only simplifies the KYC process but also enhances security and compliance. For businesses looking to stay ahead in a competitive market, embracing innovation could be the key to unlocking greater efficiency, cost savings, and customer satisfaction.

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Today, online stores are a natural extension of offline stores for consumers. Visitors almost expect the same shopping experience when they shop in both online and offline retail stores. Most visitors entering a physical store ask their queries to the salesperson and he/she, in turn, would help them find the products based on their knowledge. The same function is done by the Site Search engine in an online store.

Visitors who use the eCommerce Site Search feature to find products convert twice more than those who use other channels like Product Listing Pages and Product Recommendations, as visitors who search already have showcased intent. Hence Site Search has great potential in influencing your online sales when done right.

Limitations of Magento Catalog Search

By default, the Magento Site Search results are sorted by relevance. The major drawback of the Magento Catalog search is, the results are not data-driven. ‘Trending’ or Data-Driven search results are optimized for conversion as they improve visitor engagement. Chat with us to learn how a US Online retailer increased search conversion by over 82% by switching from Relevance based Search to Trending Search. The other disadvantage in the Magento site search is the lack of merchandising ability. Retailers based on their marketing requirements would often have the need to promote certain products on top for specific search queries which are not possible. Having the best eCommerce search solution gives retailers control over the products displayed to their visitors.The following are some of the features to look out in a best eCommerce search engine:

10 must-have features of eCommerce Site Search engine to boost conversion

Intelligent product sorting: Making sure the products are displayed in descending order of what is most trending to least, to increase CTR to product pages
Popular Searches - Retailers display “Popular Searches” to influence first-time visitors before they search.
Auto-Complete - Predictive auto-complete makes “Searching” intuitive, easy & visual, especially on mobile.
High search relevance and coverage - Online visitors should discover all the relevant products if they search or browse at the store.
eCommerce Site Search Merchandising: Allowing online retailers the ability to curate the search results, to also include external insights known to them
Synonyms - Online shoppers ask for the same product in different words e.g., Rugs vs. Carpets.
Query stemming - Shoppers are likely to ask queries with suffixes E.g., Reclining vs. Reclinable; Wool vs. Woollen.
No Results Recommendations - Almost 14% of visitors who search are likely to leave due to “No Results”. Product recommendations for queries not matching the search index will reduce the page bounce rate.
Spell Check - 3% of mobile visitors are unlikely to find products due to spelling mistakes
Personalization: Having the ability to showcase unique search results catered to each visitor for the same query, based on their personal interest

Comparison of various eCommerce Site Search providers and their features*

	Tagalys	Klevu	Nextopia	SearchSpring	Attraqt	UNBXD
Data Driven Sorting (Trending)	✓	✓	✓	✓	✓	✓
Search Results Defining (Merchandising)	✓	**	**	**	**	**
Search Results Boosting (Merchandising)	✓	✓	✓	✓	**	✓
Popular & Pinned Searches	✓	✓	**	✓	**	**
Recent Searches	✓	**	**	**	**	**
Search Suggestions	✓ (Text & Visual)	✓	✓	✓	✓	✓
Fuzzy Search Suggestions	✓	**	**	**	**	**
One way / Two way Synonym	✓	**	**	✓	**	**
Search Redirects	✓	**	✓	✓	**	✓
Spell Check	✓	✓	✓	✓	✓	✓
Autocomplete	✓	**	✓	✓	**	✓
Partial Match Results	✓	**	**	✓	✓	✓
Search Results Refining	✓	**	**	✓	**	**
Singularisation	✓	**	**	**	**	**
Ignore Words	✓	✓	**	✓	**	**
Search Results Pinning (Merchandising)	✓	✓	✓	✓	**	✓
Dynamic Filters	✓	✓	✓	✓	✓	✓
No Result Recommendations	✓	**	**	✓	✓	✓

Tagalys

Rated 4.8/5.0 at G2, Tagalys Search also provides value-based pricing to its customers. This means the more they search the lesser you pay at Tagalys compared to the rest, as we price based on visitors & not searches. Why penalize the online merchant when we provide excellent search experience, that increases the average searches per visitor. Also, Tagalys provides excellent service in terms of onboarding & customer support that has been rated almost 10/10 across all reviews. Value-based pricing, with excellent search conversion, increases customer ROI.

So what are you waiting for? Start your 28-day free trial today!

Other eCommerce solutions from Tagalys include ‘Product Listing Page Merchandising’ and ‘Product Recommendations’. The data-driven features have helped online retailers increase conversion, automate merchandising, increasing their productivity by over 60%, and quashing human errors.

Check out our G2 Crowd reviews to know why eCommerce retailers around the world love Tagalys. Sign up for a free 28-day trial of Tagalys and we take care of the rest! You can also schedule a demo to know more about Tagalys.